Project1 Homes strives to provide the best homeowner experience that continues after purchasing your home. Should assistance be needed from a routine warranty question to a matter that might be more pressing, please see below.
When a gas leak occurs, it is important to have a plan in place in order to ensure your safety. If you smell gas, leave the house immediately and call the emergency number. If you are trapped in a room with a gas leak, make sure everyone is wearing their masks and that there is plenty of ventilation. If you are outside, put on your mask and run away from the building. If you are inside and unable to leave, cover your nose and mouth with a wet towel or cloth and close your eyes.
If you discover a gas leak, leave your home immediately and call the gas company from outside. If you can determine it's not a gas line leak, then you should contact the HVAC contractor instead.
When the roof of your home starts leaking, it is important to call a professional to fix the problem. Roof leaks can cause significant damage to your home, so it's best to call someone who can fix the problem quickly. There are many companies that offer roof leak emergency services. Our Emergency service is available 24 hours a day, 7 days a week and we will come out to your house in as little as 30 minutes. Project 1 offers both emergency and scheduled roof leak repair services, so you never have to worry about being without a roof.
If you have a leak on your roof, please contact the roofer listed on your emergency sticker and Project1 Homes immediately. Please note that we will not be able to dispatch the contractor until the weather improves. Make every effort to minimize damage to surrounding household items and place containers to catch water wherever possible.
One of the most important things to remember in a power loss emergency is to stay calm and stay put. Don't leave the room that you are in and don't try to find your way out. There are ways for you to find out what is going on with the power outage. If there is a fire in the building, do not go outside. Find out if there is a fire escape plan in place and follow it. If you have a smoke detector, make sure it is working and place it near the door so you can see if there is a fire.
If you experience a complete power outage during business hours or on the weekend, check your switchboard to make sure the breaker hasn't tripped. Also, check with your power company to make sure there is no power outage in your area.
If it still does not turn on, contact the electrician listed on the emergency sticker.
If your heater broke and it's starting to get cold outside, you might be tempted to call a repairman. But if you're handy, you can replace the heater yourself. It's not difficult to do and the reward is that you'll save money and avoid a service call. Just follow these simple steps:
1. Shut off the power to the heater 2. Unscrew the old heater 3. Screw in the new heater 4. Turn on the power
If this is to complicated for you no worries. Give us a call or fill out the service request form below and someone will come out to your house immediately. Your in safe hands with Project 1
When you have a plumbing emergency, you need to be sure that you are prepared. You should always have a plunger and a bucket ready to help you out. It is also important to have a plunger and bucket in the garage, car, and all around the house. This way, when you run into a problem with your sink or toilet, you will be able to get rid of it quickly.
In the event of a leak, shut off the water at the nearest water source. If the leak persists, locate the main water shutoff valve in your home and turn it to the off position. Immediately contact the installer listed on the emergency sticker.
If the water pressure is completely lost, check the water meter box in your garden to make sure it has not stopped.If the meter is off, contact your local water utility. , check if the service is temporarily stopped. If the sewer is cut off throughout your home, or if the sewer is coming back into your home, call the plumber listed on the emergency label. Discontinue use of facilities and drains.